20+ Years Experience
ISO Certified for Data Quality & Security
CMMI Level 3
HIPAA Compliant
Expertise 1500+ Full-time Experts
20+ Years Experience
ISO Certified for Data Quality & Security
CMMI Level 3
HIPAA Compliant
Expertise 1500+ Full-time Experts
The mortgage industry faces heavy competition, regulation, and constant evolution. Amid this, dealing with high volumes of data/documents, meeting strict industry regulations, meeting closure deadlines, etc. pose a significant challenge for mortgage companies. Mortgage process outsourcing makes it possible to streamline these functions, optimize costs, comply with regulations, meet deadlines, and focus resources on core functions.
Our mortgage BPO company delivers affordable and dependable outsourcing solutions to support real estate firms, data aggregators, processors, realtors, insurance companies, brokers, banks, financial companies, insurance companies, and investors with complete back-office support services for mortgage operations. We offer mortgage BPO services covering all aspects of mortgage loan processing, including foreclosure data entry, mortgage forms data input, underwriting data support, appraisal data management, and other related functions.
The mortgage industry faces heavy competition, regulation, and constant evolution. Amid this, dealing with high volumes of data/documents, meeting strict industry regulations, meeting closure deadlines, etc. pose a significant challenge for mortgage companies. Mortgage process outsourcing makes it possible to streamline these functions, optimize costs, comply with regulations, meet deadlines, and focus resources on core functions.
Our mortgage BPO company delivers affordable and dependable outsourcing solutions to support real estate firms, data aggregators, processors, realtors, insurance companies, brokers, banks, financial companies, insurance companies, and investors with complete back-office support services for mortgage operations. We offer mortgage BPO services covering all aspects of mortgage loan processing, including foreclosure data entry, mortgage forms data input, underwriting data support, appraisal data management, and other related functions.
Our professionals cater to your specific business requirements and offer comprehensive real estate data support, so that you can focus on core operations. We support you in collecting property and applicant data from various sources (such as county websites, banking systems, credit reports, and legal documents), inputting it securely into databases, and categorizing documents with appropriate tags for easy retrieval, among other back-office activities.
We extract details from important mortgage forms (escrow agreements, trust deeds, Form 1003, income and employment forms like W-2s and 1099s, closing disclosure forms, etc.), and enter them into your desired location. If needed, we can further clean, verify, validate, and standardize this data using advanced techniques.
We gather valuation data for properties from authorized sources, record it accurately, and facilitate property title transfers by updating ownership details during sales, inheritances, or transfers between individuals/entities.
Foreclosure is the legal process of a lender taking possession of a property due to the borrower's payment default. We extract data for all foreclosure types (VA, tax, HUD, and bank foreclosure) from county websites, organize it for easy access, and upload listings as needed.
We assist financial institutions, insurance, and investment firms in collecting, managing, and verifying personal, policy, medical, and financial data for underwriting, securely entering details into insurance systems for coverage initiation.
We extract and review mortgage tax records, accurately enter tax details (loan details, tax amounts, tax ID, payment deadlines, receipts, tax forms, and related documentation) into designated systems, and maintain organized records for future reference and audits.
We gather property details, market data, and financial information from appraisal documents (inspection reports, income and expense statements, appraisal reports, legal and title documents, etc.). This data is structured to remove obsolete, missing and duplicate details.
We provide comprehensive data support for efficient mortgage loan processing, ensuring accurate and organized information throughout the application and approval process and expediting the process for lenders and insurance companies. Outsourcing mortgage loan processing to our team ensures quick and accurate outcomes.
We specialize in claim denial management, helping our clients navigate and resolve insurance claim denials through thorough documentation analysis, identification of issues, and quick resolutions. Our team ensures fast re-processing of claim appeals for maximum reimbursement.
Our photo editing team improves property images by enhancing lighting, color, and composition. We ensure visually appealing photos for effective marketing and enticing property listings that attract potential buyers and help real estate professionals stand out in the market.
In addition to these mortgage BPO services, we also offer multi-dimensional support to help you improve your operations and efficiency.
AI, cloud, and automation enabled
A skilled, agile workforce at scale
Standardized processes at CMMI-3 level
ISO, NDA, firewalls, and encryption enabled
We borrow motivation from the difference we make in the lives of businesses and people! Here's what our 8530+ clients in the US, UK, and Europe have reported. Let's talk!
Increased process efficiency
Quality control cost savings
Quick market adaptation
Competitive advantage
Mortgage business process outsourcing (BPO) is the act of hiring an external (third-party) service provider to handle mortgage-related back-office tasks. The goal of outsourcing mortgage BPO is to cut costs, improve processes, boost efficiency, free up time, and maintain compliance with industry regulations.
Mortgage BPO companies can help lenders, brokers, banks, financial companies, insurance companies, real estate agencies, and mortgage investors with back-office support. It usually includes time-consuming tasks like data entry, processing, management, and reporting, document indexing, verification, and validation, customer support, compliance checks, claim denial management, etc.
Lenders can benefit from mortgage business process outsourcing in the following ways-
When you outsource mortgage BPO services to SunTec India, we can help you in many ways, such as:
As a responsible mortgage BPO company, we practice protected communications and sign non-disclosure agreements (NDAs) with each client to protect their data. Additionally, we utilize updated firewalls, multi-layer IP address netting, and secure VPN and FTP servers while working or sharing data with you to prevent breaches.
We use state-of-the-art technologies and tools to handle data volume fluctuations and data volatility to ensure you get desired results within deadlines.
We collaborate with our clients over their preferred communication channels such as Slack, Skype, Google Meet, Microsoft Teams, etc., for project-related discussion and assistance. We also share regular reports (weekly/monthly) with you to keep you updated about your project’s development.
