Because “Automation-Only” is Risky
When transcribing written documents or media files in high-stakes contexts (healthcare notes, legal records, board meetings, investor briefings), transcription accuracy isn't optional.
Any mistake equals liability (malpractice, reversals, disclosure risk). And yet, automated transcription tools routinely fail in these critical contexts. Despite achieving 90-95% accuracy in regular cases, the error rate of ASR (automated speech recognition) or OCR/ICR/HTR (optical character recognition, intelligent character recognition, handwritten text recognition) tools in nuanced real-world settings routinely drifts into double digits. Accents, dialects, jargons, handwriting, STEM content - there are so many places where automated text to text transcription or audio to text transcription simply fails - or worse - provides incorrect results.
Automation can get you 80-90% of the way. Our expert-aligned document transcription services take care of the last 10-20% accuracy gap, protecting revenue, reputation, and regulatory standing—with the audit trail to prove it.
We plug in on top of your document transcription platform (OCR/ICR/HTR/ASR) to deliver the last-mile accuracy, compliance, and integration—driven by subject-matter experts and governed by QA. No tool replacement. No data relocation.
Clean and prepare source files (straighten skewed images, reduce noise, enhance clarity), then run them through your existing transcription tool. Extract confidence scores and flag low-confidence sections for review.
Domain specialists validate and correct industry-specific terminology, citations, codes, numerical data, and formatting. We normalize units and currency, fix table structures and reading order, and document every change with source references.
Verify accuracy and completeness through systematic checks, like cross-field validation (totals match line items), date formatting, and second-pass quality control on critical elements like names, numbers, and negations.
Apply industry-specific requirements: PII/PHI redaction with documentation, version control logs, reviewer signatures, timestamped change history, and accessibility tagging (PDF/UA) when needed.
Deliver verified data in your required format (JSON, CSV, DOCX, PDF/UA) directly into your existing systems (document management, ERP, EHR, data repositories) via API, SFTP, or cloud storage—with checksums and delivery confirmation.
SunTec India provides error-free typing and transcription services to business owners, organizations, and individuals, documenting vital information and turning it into accurate accounts that our clients can rely on.
Our transcriptionists are fluent English speakers and are well-familiar with idioms, phrases, vocabulary, and different English accents, at par with any native speaker. Our team consists of transcribers with specialized knowledge of various industry-specific jargons, enabling us to offer our typing and transcription services to a wide range of domains, including Media, Finance, NGO, Market Research, Academics Advertising, Healthcare, Retail, Education, Technology, Automotive, and many other sectors.
When you outsource typing and transcription services to SunTec India, you get user-friendly verbatim transcripts with a guarantee of high-quality and precision. We transcribe files from a wide variety of digital and non-digital formats which include MP3, MP4, WAV, AVI, FLV, WMV, MPEG4, MOV, WMA, FLAC, Word/Excel/Access files, and even the older formats like DSS, CD, DVD, Cassettes, VHS tapes, etc.
Your data security is our priority
ISO
Certified
HIPAA compliance
GDPR adherence
Regular security audits
Encrypted data transmission
Secure cloud storage
At SunTec India, we have formed a team of industry-leading transcriptionists, proofreaders, and quality analysts, ensuring timely delivery of a well-transcribed file. After receiving the data through secure FTP server upload, cloud, email, or in the hard copy format, we allocate a transcriber with specific knowledge in your domain. Once the recording has been transcribed, we send it to our proofreaders to assess the file for grammatical and formatting errors. A final QA check is run by our quality analysts, prior to delivery through secure systems, like upload on our encrypted FTP server(SFTP/FTPS,) encrypted website connections (HTTPS,) cloud services, and many others. At SunTec India, we mitigate your security concerns by making sure that our file sharing methods are GDPR compliant, allow settings for granular permissions, and permit notifications and activity logs to identify unauthorized access in any case.
SunTec India is the go-to transcription and typing resource for numerous enterprises across the globe for more than two decades. We yield positive results in nearly all projects, delivering the results before time, regardless of the volume of data.
To leverage our experience, expertise, and a multi-faceted suite of typing and transcription services, hire typists/transcriptionists from us and get accurate and coherent transcripts. For any further queries, please feel free to write to us at info@suntecindia.com.
Ed Wolf, Italy