Our client provides end-to-end eCommerce and marketplace support to some of the top brands, manufacturers, and resellers. It helps brands in regaining control over different marketplaces, like Amazon, eBay, Walmart, etc., and grow their online business with effective product listing and marketing solutions. The client particularly caters to businesses that deal in automotive parts & accessories, home & garden, and sports & leisure categories.
The client needed specialized and experienced resources who were well-versed in different marketplaces and knew the best product listing and optimizing practices. They wanted our team to function on a "white-label agreement" and work for their clients.
Tasks delegated to our team:
With a team of seven dedicated resources, the client assigned us a multi-channel marketplace management task for seventeen of its clients. We worked as an extension of their team. Furthermore, we guaranteed complete confidentiality of the work being done. We worked in a completely transparent manner and hence our client would have complete access to our team at all times.
In order to effectively collaborate, track time, and manage operations, the client used the '.' We provided all the necessary details of the team members for setting up the PMA logins and account logins. The client further provided extensive resource training to equip our professional with complete knowledge of the product line, usage of the PMA tool, and proprietary multi-channel marketplace management platforms usage.
We performed product data entry using multichannel management platforms (Linnworks, SureDone, Ad-Lister, and Volo) to upload products on Amazon, eBay, and Walmart for different brands. To populate and add new products to brands' eCommerce websites, our experts performed Shopify product upload, Magento product listing, and WordPress product data entry.
To enhance the overall visibility and ranking of products on the marketplaces, we offered eBay, Walmart, and Amazon listing optimization services. We identified the right keywords and meticulously worked on product titles, descriptions, product images, bullet points, and other aspects of the listings to ensure that they were compelling and SEO-optimized.
To create new listings and fill product data gaps in the old listings, we assigned data extraction experts to collect data from diverse sources- manufacturer sites, competitor sites, product catalogs, etc. After filtering and sorting the required product attributes, we consolidate and use this data for the brands' product listings.
As the image uploading guidelines vary on different marketplaces and online stores, our photo editing experts edited the images for each platform and marketplace, making them fit for upload. From background removal to adjusting colors, shadows, picture size, and other areas of the product image, our experts ensured that were attractive and in accordance with the specified platform/marketplace guidelines.
Our professionals monitored inventory levels for each brand. Using the multichannel marketplace management platforms, our experts ensured that the inventory levels were in sync. We also raised restocking requests to the suppliers to ensure that the stock levels were effectively managed across Amazon, eBay, and Walmart. We further automated the pricing update process across all sales channels.
Our experts provided channel support for Amazon, eBay, Walmart, and other eCommerce platforms to help our client promptly deal with suppressed listings, restricted product categories, technical support, account issues, and other such issues. By offering communication support services, we ensured that the client received a quick resolution to issues and no sales were impacted.