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Taxi Booking Made Easy With This On-Demand Taxi-Hailing App Exclusively for Women

Drive Lady: Taxi app that offers the taxis driven by ladies

Background:

The client is a one-of-a-kind taxi service provider in Saudi Arabia. It was formed exclusively online that only caters to the taxis driven by ladies and also allows the users to book sessions in order to learn driving. Having a good number of taxis are associated with the client’s network, the app strives to provide seamless movement of passengers in just a few clicks on the app. Their unique operating model makes them a great option for customers as the services are affordable to common people and at the same time beneficial for drivers as they charge a nominal commission to maintain the overall system.

Objectives & Project Requirements

The client approached us to leverage our mobile app development services and transform its vision into a market-ready taxi-hailing app. The client needed a technology partner who could proactively contribute to the design and ideation of their application, just when they found us. The client chose our customized app development services for cost & value balance, extensive expertise in application development as well as our strategic approach towards building robust iOS and Android applications.

The requirement was to:

  • Develop a taxi booking app with two variants, one for the taxi drivers and the other for the passengers. Based on the location & travel destination, the passengers could search for a nearby driver, and send a ride request. The passengers should be able to book a ride, travel, and pay using the app. On the other hand, the drivers' app could let the drivers be notified of ride demands, accept ride requests, and complete the requested rides.
  • Develop a scalable and robust architecture for the application and equip the app with rich features which could help the client to scale. Additionally, the app was to be developed in two languages i.e. English and Arabic
  • To develop an admin panel to monitor total rides, total revenue, daily/weekly and monthly trips and transactions, canceled rides, number of passengers and drivers registered, etc. The admin could also manage and control various factors such as verifying drivers, demand surge, discounts, coupon codes, managing taxi fare, vehicle categories, etc.

Challenges:

After understanding the client’s requirements completely, our mobile app development team discussed and identified the major challenges and complexities involved in the project. Some of them were:

  • To create a high-performing app and follow great coding practices to ensure that the app functions smoothly even when there is too much load on the app
  • Develop the taxi-hailing app in two languages i.e. English & Arabic
  • Develop an app in two different variants; one for the drivers and the other one for the passengers
  • Facilitate users to book sessions to learn driving right through the app
  • Ensure excellent UI/UX consistency throughout the taxi-booking app
  • Create simple & easy-to-use app navigation for the end-users
  • Equip the app with rich features and functionalities such as request a ride, login/register, payment gateway, ratings, cab tracking, etc.
  • Incorporate an advanced taxi fare GPS system and integrate a map for reaching and tracking location in real-time

Solutions:

After understanding the project requirements and mapping out the challenges involved with the project, our app development team followed an agile approach to present the best solutions wherein we document app ideas, studied the target market, business model, competition, revenue streams, etc. This helped us get a clear understanding of the client’s expectations and develop a project roadmap. Our expert mobile app development team analyzed the application requirements, created user stories, feature lists, wireframes, process flow diagrams, and clickable prototypes of the application. On the technology front, they suggested the most viable technology stack, to develop a robust and powerful architecture of the taxi-booking application.

In the development process, focusing on the user experience and UI/UX of the application was at the core. Aligning with the client’s vision, we focused on creating intuitive usability for passenger and driver applications. The passenger app was designed to easily allow users to book a taxi with minimum clicks, effortlessly make payments, and easily locate their cabs when needed. Likewise, the driver’s app was designed in a way that drivers could easily register their taxi, see the booking requests, accept rides, easily locate the passenger, and complete trips.

We developed an Android & iOS application for drivers, a native Android and iOS application for the passengers that enabled riders and drivers to connect with each other. We also developed an admin panel (dashboard) that enables the admin to manage rides and activities from the rider and driver’s end.

Features

App for Riders:

  • User sign-in/registration
  • Splash screen
  • Choose destination
  • Choose a ride
  • Payment option
  • Live tracking of taxi
  • Notifications
  • Cancel ride
  • Driver or ride review
  • Safety features
  • Passes & coupons
  • Ride history
  • Request sessions for learning to drive

App for drivers

  • Driver’s account sign in
  • Taxi registration
  • Accept or deny ride request
  • Calls & message option
  • Earning tab
  • Pop-up notifications
  • Trip history
  • GPS tracking

Admin Panel

  • Fare management
  • Ride management
  • Report management
  • Coupon management
  • Heat-map view

Results:

With our customized app development services backed by highly skilled developers, the client was able to launch and market the taxi-hailing app in a timely manner, while maintaining the utmost quality. Within a few months of its launch, the app received a great response from the users. By utilizing our web and app development services, the client was able to achieve a number of benefits such as reduced operational costs, easy prediction of daily and weekly spikes in usage, and reduced service downtime. The end result is a high-performing, easy-to-use, scalable, and highly functional taxi-booking app that offers taxis driven by women and supports users to request sessions who want to learn driving.

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Do you have a project in hand? Leverage our web and mobile app development services and turn your app idea into a market-ready app. Reach out to us at info@suntecindia.com

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