Hire eCommerce Virtual Assistants

Impact User Satisfaction and Multiply ROI with Hybrid Virtual Assistant Services

Hire Dedicated eCommerce Virtual Assistants

Gain better control over your online retail operations with flexible and remote help from eCommerce virtual assistants. From dealing with mundane tasks to handling specialized duties, eCommerce VAs help enterprises ease day-to-day responsibilities, reprioritize in-house employee workload, and reassess the workflow’s time, cost, and resource efficiency. With eCommerce virtual assistant services from SunTec India, create a dependable back-end for your business that enhances your eStore’s usability at affordable rates with greater returns.

  • Niche-Specific eCommerce Virtual Assistants
  • Multi-Platform Compatibility(Amazon, Shopify, etc.)
  • Quick On-Boarding of Specialized VAs
  • Value-Based Engagement Models
  • Automated Virtual Assistance Solutions
  • Industry’s Best Activity Response Rate

eCommerce Virtual Assistants-Services We Offer

eCommerce virtual assistants at SunTec India work as an extension of your in-house team, are available round-the-clock, and are trained to be highly attuned to your required job description.

Complete Online Store Assistance

With a customizable engagement model for eCommerce businesses, our clients can pick and choose the duties that they want a virtual assistant to perform. We aid you in this venture with a multidimensional team of specialists in various eCommerce verticals, including order processing, online store management, email marketing, graphic design, product description creation, inventory management, customer support, and social media management, among other duties.

Dedicated Customer Support Officer

At SunTec India, eCommerce virtual assistant(s) are monitored by customer support officers who keep tabs on the VA’s functions, performance, and outputs. They also stay in contact with the client to ensure smooth operations and smooth glitches, if any.

Screen Monitoring and Reporting

Every client gets access to our virtual assistant monitoring software that uses quantifiable metrics to evaluate our VAs’ performance. Using this tool, you can keep track of the VA’s work time, mouse clicks, keyboard strokes, monitor screen activity via remote control or screenshots, and adjust deadlines as you see fit.

Customizable Virtual Assistant Team

When you hire eCommerce virtual assistants online, we allow a trial period for the resource to ensure compliance with your objectives. If the virtual resource doesn’t sit well with you in the trial period, they are switched to find a more suitable match for your business goals.

Privacy and Data Security

In addition to providing some of the best eCommerce virtual assistants for businesses worldwide, we also create and maintain operational workflows that follow internationally revered data security and confidentiality compliances, combined with an NDA agreement that ensures the safety of your rights.

eCommerce Virtual Assistant Pipelining

With an unwavering focus on the most required roles for virtual assistants in online stores, we are always on the lookout for the right talent. We relentlessly screen prospective candidates to locate technical expertise and deep business experience. Thus, by creating an organized community of ready-to-hire talent in our VA pipeline, we simplify hiring a virtual assistant and enhance the process’s efficiency.

What Can Our Virtual Assistants Do for Your Online eCommerce Store?

Our eCommerce virtual assistants’ services span a wide range of industry verticals and business requirements, including multiple eCommerce platforms, technologies, processes, operations, and customer support.

eCommerce Platforms

  • Amazon Virtual Assistant
  • Shopify Virtual Assistants
  • Magneto Virtual Assistants
  • nopCommerce Virtual Assistants
  • BigCommerce Virtual Assistants
  • 3dCart Virtual Assistants
  • Volusion Virtual Assistants

eCommerce Technologies

  • Internet Marketing
  • Online Transaction Processing
  • Electronic Data Interchange
  • Payment Gateway Integration
  • Shopping Cart Integration
  • Responsive Designs
  • Architecture and Development

Account Management

  • Review & Feedback Management
  • Enhanced Content Management
  • Customer Support
  • KPI Analytics
  • Email Marketing
  • Conversion Tracking
  • Report Generation

eCommerce Technologies

  • Packing & Shipping Management
  • Warehouse Optimization
  • Logistics Coordination
  • Supplier/Vendor Coordination
  • Fulfillment Management
  • Product Procurement
  • Inventory Cost Accounting

Order Management

  • Order Validation
  • Order Fulfilment
  • Order Data Entry
  • Refund Tracking
  • Customer Query Resolution
  • Customer Database Management
  • Invoice Processing
  • Billing Record Creation
  • Shipping Tracking

eCommerce Technologies

  • Social Listening
  • Concept Testing
  • Ad Testing
  • Segmentation Research
  • Product Development Research
  • Market Sizing
  • Opportunity Identification
  • Pricing Research
  • Brand Equity

Automate Your eCommerce Business Workflow with Smart Virtual Assistants

At SunTec India, we utilize emerging technologies like conversational AI, machine learning, and chatbots to automate operational workflows and optimize the performance and effectiveness of our virtual assistants. Combining technology-based micro-interactions with human-level support helps our eCommerce virtual assistants in achieving higher functionality, delivering a consumer-first experience, and minimizing administrative interruption while maintaining positive outcomes.

Hire eCommerce Virtual Assistants from SunTec India

As a 20+-years-old IT outsourcing company, SunTec India has assisted numerous global enterprises with business-level eCommerce virtual assistants in the last decade. Backed by a diverse team of virtual assistants with considerable experience and expertise, we help business owners scale and grow their eCommerce stores with 24*7 services compliant with the best international performance standards.

  • Access to a global pool of skilled personnel
  • Industry’s best turnaround time
  • Close collaboration with in-house client teams
  • Cost-effective and competitive pricing
  • Complete administrative control
  • Round-the-clock availability
  • Full-time, part-time, and hourly engagement models

Join hands with our internationally-appraised eCommerce virtual assistants to shift the burden of tedious activities from your employees to our specialized, remote, and cheap resources and repurpose your business focus. To know more, reach out to us at info@suntecindia.com.

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