Cut costs and enhance patient outcomes with healthcare BPO services

Healthcare process outsourcing is the act of hiring a third-party service provider by medical organizations to outsource their non-critical activities such as data management, invoice processing, claim management, etc. By outsourcing healthcare BPO services, organizations can streamline their operations, improve their efficiency and save operational costs on hiring and training additional staff to handle these tasks.

We have over 20 years of experience in various areas of healthcare business process outsourcing, such as medical coding, medical billing, claims processing, medical data entry, and claims denial management.

We follow a multi-level quality assurance process to identify and fix errors by combining advanced data cleansing and validation techniques. We also use AI tools with a human-in-the-loop approach for utmost data accuracy and process efficiency.

You can share the relevant data with our team in multiple ways:

• By providing authorized access to your medical billing management system
• By scanning and uploading documents to our portal
• Via encrypted emails, cloud, or secure FTP servers

We sign NDA with each client to protect their confidential details along with using updated firewalls, multi-layer IP address netting, and secure VPN.

Yes. We offer denial management services for medical claims, where our team analyzes the denied claims, identifies issue areas, and fixes the same.