Work with Experienced Field Service Management Software Developers

Dynamic scheduling, managing a mobile workforce, manually documenting service requests, and tracking assets impose hurdles in field service management. SunTec India, a leading field service app development company, helps streamline this workflow with custom FSM solution development. By focusing on increasing operator efficiency and reducing manual paperwork and workforce tracking, we help companies gain real-time visibility into their field operations and improve productivity.

  • Build field service management mobile app
  • Integrate it with existing business systems
  • Modernize existing field service applications

Drowning in Paperwork? Have Trouble Tracking Job Progress or Technician Performance?

Simplify field operation management with custom FSM software.

Our Field Service App Development Services

Get custom FSM solutions that can be integrated with your existing business systems, including fleet management, inventory management, warehouse management, order fulfillment, electronic data interchange, and shipping and logistics.

We develop and deploy field service management app development solutions to improve response time and business efficiency. The field management app enables technicians to accept jobs, check support history, raise service requests, identify issues, send real-time updates, and ensure timely job completion.

Using VOIP programming and telephony technology, we build secure FSM communication software to maintain real-time interaction between field service operators, dispatchers, and managers. This portal facilitates service request creation, work order monitoring and follow-up, invoice dispatch, and payment processing.

With user-specific reporting modules and centralized dashboards, our field service app developers enable site engineers and supervisors to check service and ticket details, create customer invoices, create reports, analyze operator performance, assign new jobs, access technician attendance reports, and streamline the overall process for better efficiency.

We build AI-powered FSM mobile applications and customer self-service portals to empower customers and technicians through intelligent search modules, chatbots & virtual agents, voice biometrics, and other self-service features. These mobile field service application solutions also have drag-and-drop scheduling features and natural language processing & facial recognition features to provide a better user experience.

Our field service management software developers build logistics and reverse logistics management capabilities into the software, helping speed up the exchange processes, minimize turnaround time, and reduce involved costs. This includes Return Material Authorizations (RMA) to minimize downtime for customers and efficiently manage the return and repair of assets.

With custom field service management solutions, we enable remote experts to instantly collaborate with field technicians and diagnose and solve issues in real-time. We merge their real-time video streams into a single field of view to create an interactive merged-reality environment where both parties can work at once and resolve consumer issues without any delay.

Hire Field Service App Developers to Maintain/Upgrade Existing FSM Applications

If you have an existing FSM mobile application and need to adapt to changing user needs, expanding teams, or increasing workloads, we can upgrade/modernize the solution.

  • New feature development based on user feedback and business needs
  • Customization of existing features to enhance app performance
  • Security patches and vulnerability updates
  • Compatibility updates for newer versions of devices and operating systems
  • User interface and user experience (UI/UX) improvements
  • Integration with new third-party services and APIs
  • Code refactoring and modernization to improve maintainability

We Build Client-Specific Modules to Meet Diverse Requirements

As an experienced field service app development company, we recognize that every business faces unique challenges in its daily operations. We can modify existing solutions or create FSM applications to address those specific needs. For instance, with a customizable field service reporting solution, you can generate reports based on any defined parameters.

Helping dispatchers and technicians communicate in real-time with AI-powered planning and scheduling software development. Communication via voice IP, SMS, and video with real-time notifications & alerts. GPS tracking capabilities to optimize routes, allocate tasks to proper resources, create work schedules, provide accurate ETAs to customers, and manage complex capacity concerns.

Custom mobile FSM application solutions with real-time alerts and built-in features for dynamic scheduling, inventory management, route optimization, invoicing, accounting, customer relationship management (CRM), reports & dashboards, reverse logistics, live chat, and more. Facility to manage the end-to-end field service lifecycle from a single mobile application.

Enabling managers to track inventory items, create mobile invoices, track asset return and exchange, access updated pricing lists, record & process payments, accept e-signatures, and check updated work order status. Also allows barcode and RFID tag scanning, records field operator’s expenses, shows invoice history, and can be integrated with accounting, ERP, or CRM software.

Custom inventory management system that delivers real-time updates on all company assets, including company devices and work equipment. Can be governed from home, office, warehouse, job sites, or fleet vehicles. Helps manage assets by providing complete visibility on inventory, transportation, distribution, returns, repairs, work orders, and parts management with a searchable inventory hierarchy.

Field Service Mobile App Development for Diverse Businesses

When building mobility solutions for field service management, we add features specific to the user. Such customized modules make it easy to utilize the FSM application for the field operations of any type of business.

HVAC (Heating, Ventilation, and Air Conditioning) service providers

Plumbing service providers


Electrical service providers


On-site service providers


Property management companies


Homecare services


Telecom companies


Facility management companies

Boost Field Service Efficiency with Custom Features

Optimize field service operations and back-office processes with user-friendly field service management software. Get as many customizations as needed to automate, optimize, or streamline the workflow. Moreover, you get field service software integration, ongoing maintenance support, and the flexibility to request further customization as your needs evolve.

workforce

Our field service management software developers add better functional capabilities to existing solutions and can also develop FSM software from scratch to automate your workflow.

  • Fleet Management
  • Enterprise Asset Management
  • Inventory & Warehouse Management
  • Work Order Management
  • Spare Parts Management
  • Warranty Management
  • Service Project Management
  • Enterprise Asset Management
  • Service Contract Management
  • Document Management
gis

To simplify route optimization for field technicians, we integrate Geographic Information Systems (GIS) into the field service management app solution, including the following features.

  • Dynamic Asset Mapping and Tracking
  • Route Optimization
  • Data Capture Solutions
  • Geoprocessing & Geocoding
  • Geofencing Alerts
  • Geospatial Mapping Software
  • Elevation & Spatial Analysis
  • Customer Location Intelligence
  • Interoperable Data Management
gis

Manage inventory on a mobile FSM application solution, from planning and management to parts tracking, through a custom mobile inventory management system with the following features.

  • Real-time Alerts for Inventory Replenishment
  • Automated Notifications
  • Searchable Inventory Index
  • Audit Trail of Parts Inventory
  • Inventory Transfer and Movement Tracking between Locations
  • Real-time Inventory Location Tracking
  • Scan Barcodes & RFID Tags
  • Track Lot and Serial Numbers
  • Accurate Cost Reporting
gis

We develop and integrate a fleet management system within an existing field service management software to help you track and control fleets in real time with the following features.

  • Engine Control Modules (ECM)
  • Telematics & Dispatching Software
  • Fleet Maintenance Tools
  • GPS Fleet Tracking Software
  • Fleet Fuel Management (Fleet Cards)
  • Fleet Asset Management Systems

Client Success Stories

With Real-World Results

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Transforming Field Service Management with Custom App Development

In a remarkable success story, a leading product engineering company partnered with us to develop a custom Field Service Management (FSM) app. This bespoke solution revolutionized their field service operations, significantly improving efficiency, reducing downtime, and enhancing overall service quality. The tailored FSM app streamlined task management, optimized resource allocation, and provided real-time insights, empowering the client to deliver superior service and achieve operational excellence.

Field Service Management Software Integrations

Field Management App Development Services: FAQs

Our field service app development company enters into non-disclosure agreements with most clients and abides by them (including not using their company logos or brand names without permission). However, you can check out our client success stories to explore the type of businesses we work with and the results we have achieved for them.

We have created multiple types of mobility solutions for field service management, including

  • Job management app
  • Field service dispatch software
  • Inventory management app
  • Asset management app
  • Mobile workforce management app
  • Mobile billing software
  • Store management app
  • Risk management app
  • GPS tracking software
  • Work order management app

The client has complete ownership of the source code as well as everything necessary to maintain or extend the field service software, including documentation, development environment, and deployment scripts.

Yes. Our field service app development company ensures that the applications are submitted to Apple and Google app stores. We also perform app store optimization so the app adheres to all necessary standards, increasing its chances of being approved by the respective app store review teams.

Our pricing model is flexible, offering fixed-cost, hourly rates, or project-based pricing, depending on your requirements and budget constraints.

For response times, our service-level agreements (SLAs) offer multiple tiers based on the severity and priority of the issue. The window for responding to low (minor bugs, cosmetic issues), medium (functionality impaired, performance degraded), or high (severe app crashes, data loss) priority issues is determined after discussion with each client. Depending on client preferences, this window can vary from thirty minutes to hours/days.

We are an ISO-certified custom FSM app development company. We also sign non-disclosure agreements (NDAs) and conduct periodic security reviews to protect our client’s intellectual property(IP).

Progress reports are provided on a daily/weekly basis, depending on your preferences. We also assign a project manager to handle your queries without any delay.

Are you Looking for a Field Service Management Application that is

  • Fully customizable
  • Can be integrated with existing systems
  • Can accommodate evolving business needs