Have you ever walked by an old, stately house that must have looked great in its heyday, but has now fallen into a serious state of disrepair? Ever walked by a house with leaking pipes, an overgrown garden and walls that have the paint peeling off them?
We bet you have at some point – and the reason we mention this is because there can sometimes be an uncanny resemblance between the “real” physical world and the online world. And we’re referring to websites here; websites, if left alone and unattended, have a tendency to fall into a state of disrepair (much like those old, stately mansions) and we don’t want that to happen now, do we?
Your website is sometimes the first and only impression you make on your customers – and you want to make sure that impression is a GOOD one. And having a slow, unreliable or buggy website is one of the best things you can do to turn your customers off, and ensure they never return to your website.
How does a website fall into a state of disrepair in the first place? Well, many reasons – but lack of regular maintenance is one main reason, and in fact the primary reason why a lot of websites start acting strange after a while. You see, a website is basically nothing but a lot of code, and code needs to be maintained/upgraded as well at regular intervals (much like that house we just spoke about). Yes – regular web site management and maintenance IS that important – website design and maintenance basically go hand in hand – one is no good without the other after a while.
And despite what you might think, regular and proper maintenance is not as expensive as you might think, and neither do you need to “turn your website over” to the web development company for the duration of maintenance. None of that is necessary – and you’ll see why when you opt for SunTec’s professional site maintenance services.
The benefits of regular web maintenance are manifold – but the #1 reason you should have a professional website maintenance company maintain your site is so it doesn’t suddenly fail under duress. Nothing is worse than getting a LOT of customers to your website, and have the site crash as they all make their purchases simultaneously (and believe us, that has happened before!).
That in itself should be enough reason, but there are other reasons as well. A regular maintenance contract is fairly inexpensive, but overhauling a web site can be somewhat more expensive, not to mention tedious. It also takes very little effort to update all the modules of a site to the most recent ones, so our recommendation is to get it done on a regular basis. It’s simple – simply sign a web maintenance contract with us, and we take care of it all – you can forget all about it and concentrate on your business!
Broadly speaking, web maintenance involves the following things:
We offer you with many options here, as each site is different and there is no “one size fits all best” concept here (especially when it comes to maintenance schedules). Rest assured though that your data will remain absolutely safe during the process, and any downtime required will be agreed upon in advance according to your business requirements. In other words, YOU remain in control of the entire process – we just deal with the tech stuff.
One of the most common (and widely used) options is our “website maintenance agreement” model, where we bill you by the hour and give you a detailed summary of the work accomplished within each hour. There are other options also, such as monthly contracts, but this is the one most commonly used (and recommended in most cases).