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CRM Solutions

SunTec provides full-length CRM solutions to help you harness the remarkable power of lively relationships to remodel your business, heart and soul. 

The Future of Your Business – Begins With Your Customers

SunTec provides advanced CRM services and tactics to help you deliver unmatched customer experience and realize your growth objectives, derive high ROI and deliver unmatched customer experience.

Our CRM services are delivered across Salesforce, SugarCRM, Microsoft Dynamics, vTiger, Zoho, InfusionSoft platforms, to name a few. We are proficient in expertly addressing your business pain areas by using latest technologies and seamlessly integrating with your enterprise applications for delivering improved business value.

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Acquire, Engage & Nurture Your Customers: SunTec's CRM Development & Customization Services

We are driven by profound domain expertise, experience and skills to consult, customize and implement advanced CRM services. Major highlights of SunTec's CRM Services, involve:

Analysis / Discovery

The idea of implementing a CRM system can seem to be somewhat intimidating. That's why, instead of a headlong dash straight into CRM, we encourage you to chart out the strategic goals and practical needs of your organization, so that we can devise a well-thought-out plan for implementing the solution ecosystem.

Design

To ensure that your CRM system works the way you do business, we design the CRM to match your organizational processes. From UI/UX designs and dashboard reports, data consolidation and integration, to mobile-readiness, we include design features that are optimized for small to large businesses.

Implementation

Here, we convert the system specifications into a reliable and robust CRM solution. Once we have developed the CRM, we test and then implement. Your end users, operations and on-call IT staff are trained, and then your CRM system is rolled-out officially.

Marketing Automation

We can support you in automating your marketing efforts, get a 360 degree view of customers, and personalize marketing to actions. Key features, include:

  • Customer data accumulation, analytics and analysis
  • Bring visibility in sales, marketing as well as customer service efforts
  • Enhanced employee efficiency and sales productivity
  • Increased operational efficiency due to enhanced flexibility and ease of use
Support

We're there for you to train, support, upgrade, and customize your CRM system, as and when you require.

Existing CRM Audit

Even if you already have a CRM in place, but your business has evolved into a complex and unique workflow and your existing system cannot match pace, or your CRM adoption is low, or you'd like to enhance your customers' user experience, we can help.

Get To Know Your Customers through Your CRM Application

Salesforce

Our Salesforce CRM solutions are driven by bringing your business needs and flexible technology solutions in alignment. We have resource pool of dedicated professionals who are adept at tailoring and enhancing Salesforce solutions to meet your specific business needs.

We offer complete Salesforce solutions, from formulation of strategy, to execution and maintenance. Our agile methodology together with ISO 9001 quality certification and timely project execution make sure that our Salesforce CRM solutions improve customer experience.

Microsoft Dynamics CRM

SunTec provides complete implementation of Microsoft CRM so as to improve the productivity of clients on diverse modules for marketing, sales and customer service.

SunTec has helped numerous clients from across the globe to improve their efficiency, boost their revenue and deliver improved customer service.

SunTec provides consistent technical support to ensure that clients can concentrate on their core business activities, while their business processes are streamlined in a cost effective manner.

Sugar CRM

We help harness the complete potential of SugarCRM by combining enterprise and marketing strategy, sales efforts, etc., for better customer service.

SunTec has years of experience and deep expertise in bespoke development, implementation and integration of SugarCRM solutions. Our competency in LAMP stack, cross technology framework and other related technologies is complimented by our qualitative processes, which helps us in delivering practical and efficient solutions.

vTiger

We provide comprehensive range of vTiger CRM solutions, which include vTiger development and customization, installation, integration, etc.

SunTec has skilled, motivated and result-driven team of professionals, who specialize in vTiger adaptation, personalization and integration, stringently in accordance to your business requirements, resulting in reduction in cost, increased efficiency and better customer management.

Interested In Partnering With Us?

SunTec's CRM Services are designed to derive crucial insights from customer data for better decision making. Click here to get our professional help now.

"At SunTec, we got our idea of an easily navigable app for efficient management of leads. Developers at SunTec matched the quality standards which we expected and completed the project on-time. We can now manage our leads, distinguish between the qualities of the leads and easily track, report and consolidate our leads at one place with a simple touch." Brian Walter, COO,
For Business App Development Project