Tag Archives: Live Chat Support Services

Jan 7, 2016

How to Leverage Live Chat Strategy to Boost Customer Engagement and Reduce Shopping Cart Abandonment?

Jan 7, 2016 eCommerce Back-office Support

In the present digitally-led business environment, brands need to focus on building the best in-store experience online to maintain a competitive edge. While social media engagement is growing at a fast pace, live chat remains an efficient tool to keep shoppers engaged online and offer them customized, real-time solution. A satisfied customer converts into business growth and thus, it is crucial for companies to implement live chat strategy that adds to the business’ bottom line.

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